Plans, Billing & Troubleshooting
plans/usage, extensions, "why is X greyed out", login issues
By Praveen and 1 other2 authors6 articles
What plan am I on, and how do limits work?See which EnlightenAI plan you're on and how submission limits and Generate All work, plus how to request an extension or upgrade.
How submission quota works (and what uses it)Learn how EnlightenAI submission quota works: each graded submission counts, Immediate Feedback charges per attempt, and Free Forever resets to 500 monthly.
Why is a button greyed out or disabled?A button is greyed out in EnlightenAI when a required field is empty, your AI isn't trained, a rubric is locked, or you've hit your plan limit.
What can't EnlightenAI grade?EnlightenAI can't grade handwritten, scanned, or photographed work. Student writing must be typed text — see the accepted formats and limits.
Features people ask about that don't exist (yet)A few EnlightenAI features teachers ask for that aren't built yet, plus the closest tools that do the same job today.
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