Plans, Billing & Troubleshooting
plans/usage, extensions, "why is X greyed out", login issues
By Praveen and 1 other2 authors6 articles
- What plan am I on, and how do limits work?See which EnlightenAI plan you're on and how submission limits and Generate All work, plus how to request an extension or upgrade.
- How submission quota works (and what uses it)Learn how EnlightenAI submission quota works: each graded submission counts, Immediate Feedback charges per attempt, and Free Forever resets to 500 monthly.
- Why is a button greyed out or disabled?A button is greyed out in EnlightenAI when a required field is empty, your AI isn't trained, a rubric is locked, or you've hit your plan limit.
- What can't EnlightenAI grade?EnlightenAI can't grade handwritten, scanned, or photographed work. Student writing must be typed text — see the accepted formats and limits.
- Features people ask about that don't exist (yet)A few EnlightenAI features teachers ask for that aren't built yet, plus the closest tools that do the same job today.
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