If your AI feedback is missing a section, such as the growth area or the score, the AI response was most likely interrupted while it was still streaming in. EnlightenAI does not save a half-finished response, so the fix is simple: click Regenerate to produce a complete result.
What causes incomplete feedback?
EnlightenAI feedback streams in piece by piece — the comprehensive feedback first, then the strengths, the growth area, and the score. If that stream is cut off before it finishes (for example, a momentary connection drop), the later sections may not arrive. When that happens, the missing sections show up blank or cut short, even though the earlier parts look fine.
Will a partial response be saved?
No. EnlightenAI only finalizes and saves a grading once the full AI response completes. An interrupted stream is not committed as a finished grading, so you will not lose good feedback by regenerating — there is nothing partial worth keeping.
How do I fix it?
Open the grading and click Regenerate. This sends the request again and streams a fresh, complete response in place of the incomplete one.
Open the student's grading in the review screen.
Click the Regenerate button.
Wait for the response to finish streaming before editing or finishing grading.
If feedback still comes back incomplete after a couple of tries, it may point to a connection issue on the network rather than the assignment itself.
Still need help? Contact our support team.